病気で欠勤のスタッフの代わりを探しているマネージャーとの会話

Manager: Hello Cyara, how are you?
Me: Not so bad. How about you?
Manager: I'm good, thanks. Are you busy tomorrow?
Me: Yeah, I'm going to go to a concert in the city with my friends.
Manager: Ah really? We are looking for someone who can work tomorrow daytime.
Me: Has someone got sick? 
Manager: Yeah, I've just got a phone call from Jar and she will be unable to work. 
Me: Hmm, the concert will start at six thirty so I'll be able to cover her shift till four.
Manager: Oh, really? Are you sure?
Me: Yeah, I'm sure. No problem.
Manager: That's great. Can you start at eleven?
Me: Yes I can.
Manager: Thank you.

お客さんの好みにあわないケース

Me: May I help you?
Customer: Do you have olive oil?  
Me: Yes we have. I'll go get for you right away.
Customer: Thanks.
Me: Here you are.
Customer: Oh, thank you. (Customer takes a sniff the olive oil in the bottle and quickly gives a scowl of disapproval.)
Me: Is there anything the matter?
Customer: Hmm, is this olive oil?
Me: Yes it's olive oil.
Customer: Nooooo it's not olive oil. Smells like vegetable oil.
Me: This morning I filled the bottle with fresh olive oil. I'm sure this is Australian extra virgin olive oil.
Customer: Are you serious?
Me: Yeah I'm serious.
Customer: Hmm, I don't think I want to have it. I think your restaurant should get a better brand of olive oil. This is not good quality.
Me: I'm sorry, that's all we have.
Customer: Sigh. That sucks.

ありえない味がするというお客さん

(At the bar)

Me: Are you ok?
Customer: Excuse me, I ordered a diet coke but this is cherry coke.
Me: Cherry coke? That's weird I served you diet coke. And we don't have cherry coke. 
Customer: Noooo, this tastes like cherry coke.
Me: We can check if you want. (So the customer can see I grab the bar gun, push the button for diet coke and pour a little bit into two glasses.)
Me: (I taste one of the diet cokes) Hmm, I think it's just normal diet coke. Could you taste it again?
Customer: (Customer tastes one of the diet cokes) Hmm,,, yeah yeah it tastes the same. I thought cherry coke. but it's not.
Me: Are you happy with the diet coke?
Customer: Hmm, ok, that's fine. Thank you.


(At the bar)

Me: Are you ok?
Customer: Excuse me, I ordered a diet coke but I think this has alcohol in it.
Me: Really? That's weird I served you diet coke. I didn't put any alcohol.
Customer: But I can taste alcohol in it.
Me: We can check if you want. (So the customer can see I grab the bar gun, push the button for diet coke and pour a little bit into two glasses.)
Me: (I taste one of the diet cokes) I'm sorry it's just normal diet coke.
Customer: (Customer tastes one of the diet cokes) Hmm,,, it tastes similiar but I think my one tasted a bit like alcohol before.
Me: Hmmm, would you like to have another diet coke just in case? It's same as before though.
Customer: Is that ok?
Me: That's fine. Hope you are ok with this. Here you go. (I serve another diet coke for the customer.)
Customer: Thank you.
Me: No worries.

ディスカウントしてもらいたいお客さん

(At the till)

Me: May I help you?
Customer: Yes, well,,, I have a seniors card. Do I get a discount? 
Me: I'm sorry we don't offer a senior discount.
Customer: Ahh noooo. Are you sure?
Me: Unfortunately we don't discount for seniors.
Customer: That's not good for a restaurant. Hmmmm I can't eat a big meal do you have smaller meals?.
Me: I'm sorry most of our food is standard size, but we have some kids meals. You might find kids meals are just the right size for you.
Customer: Oh, ok. Do you have kids fish and chips?
Me: Yes we have.
Customer: How much is it?
Me: It's seven dollers.
Customer: How much fish does that come with?
Me: Only one. But it comes with chips and salad.
Customer: How big?
Me: Around this size. (showing the size with hand gestures.)
Customer: Ahh ok. does it have any bones?
Me: No it doesn't have bones. It's barramundi and deep fried.
Customer: Sounds ok. I'll have it. (handing over seven dollers.)
Me: Thank you. This is your number thirty six.
Customer: Oh, lucky number same as my age.
Me: Ok ha ha.
Customer: Ha ha ha ha. See you later. :D
Me: Thank you. See you later. :D

飲み過ぎのお客さんへの対処

(At the bar)

Me: How are you? Are you all right?
Customer: A schooner of coopers green please.
Me (after getting money): Thank you.
Customer (after getting beer): Cheers.

(After ten minutes)

Me: (Same customer coming to the bar.) 
Customer: A schooner of coopers.
Me (after getting money): Thank you.
Customer (after getting beer): Cheers.

(After fifteen minutes)

Me: (Same customer coming down to the bar again.) 
Customer: A pint of coopers.
Me (after getting money): Thank you.
Customer (after getting beer): Cheers.

(After twenty minutes)

Me: (Same customer coming down to the bar again.) Same again?
Customer: Ha ha. You know what I want, don't you?
Me (after getting money): Thank you.
Customer (after getting beer): Cheers.

(After half an hour)

Bar staff and me: (See same customer coming again and tell other staff) 
Bar staff: You like coopers pale ale, don't you?
Customer: Ha ha.  
Bar staff: (after getting money): Thanks.
Customer (after getting beer): Cheers.

(After that I left the bar for my break.)

(After 2 hours when I come back.)

Me: (￣Д￣;) (I saw the same customer still drinking beer in the same place.)
Me: Hey, that customer standing at the bar wearing white shirts, is he drinking Coopers Pale Ale?
Bar staff: Yeah, how do you know that?
Me: Because he has been drinking all afternoon. I remember serving two schooners and two pints for him. Nick (other bar staff) also served a couple of beers to him.
Bar staff: Ah, really? He doesn't look too drunk though.
Me: Ahh nooo, he must be a very strong drinker then. We should tell our manager anyway. Who is on tonight?
Bar staff: Jack is on now.
Me: Ok, thanks. I'll page him right away.

...

Me: Hey a guy has been here drinking all afternoon. Could you just check he hasn't had too much?
Manager: Ah really? Which guy is it?
Me: That guy over there.
Manager: Ah, yeah, he looks drunk.

(After that.)

A bouncer and the manager: Hi mate.. maybe you have had enough for today, we can't serve you any more alcohol, but can serve you water if you want.